Privacy Policy

Blade Runner Tree Service (“we,” “us,” or “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information.

Information Collection

We collect information directly from you, our customer. This happens when you request service or contact us via our website or phone. Specifically, this information may include your name, address, email address, and phone number.

Information Use

The information we collect is used solely by Blade Runner Tree Service. We use it only to provide and manage the services you request. We do not use your information for any other purpose. Therefore, we ensure it remains safe and secure within our organization.

We use the information for these key reasons:

• To provide, operate, and maintain all of our services.

• To process estimates, service requests, and financial transactions.

• To communicate important updates about appointments, quotes, and projects.

• To continually improve our website and service offerings.

SMS Communications

When you provide your mobile phone number to Blade Runner Tree Service, you consent to receive text messages (SMS). Specifically, these messages relate to the scheduling, confirmation, delivery, and follow-up of your requested services. Therefore, all communications are strictly transactional and relevant to your interaction with our company.

Information Sharing and Disclosure

Your information is safe with us. Blade Runner Tree Service is fully committed to the security and privacy of your personal data.

Furthermore, we absolutely do not sell, rent, or trade your personally identifiable information. We will not transfer it to third parties for their marketing or any external purpose.

We only share information in the following limited circumstances:

• Trusted Vendors: First, we may share information with trusted third parties. These include payment processors or scheduling software. These parties help us operate our business. However, they must agree to strict confidentiality and data protection agreements.

• Legal Compliance: Secondly, we may release your information to comply with the law. This action may also be necessary to enforce our site policies. Above all, it helps protect our rights, property, safety, or the rights of others.

SMS Terms & Conditions

This section governs your consent to receive text messages from Blade Runner Tree Service. Please read these terms carefully.

Consent and Frequency: When you submit your mobile number, you give express written consent to receive recurring, non-marketing text messages. These messages cover your service requests, estimates, scheduling, and invoicing. Message frequency will vary based on your service status.

Opt-Out: You can cancel the SMS service at any time. Simply reply STOP to any message you receive. Following this action, we will send one final SMS message to confirm your unsubscription. After this, you will no longer receive SMS messages from us. Alternatively, if you wish to rejoin, just sign up as you did the first time or reply START.

Support/Help: If you are having issues with the messaging program, you can reply with the keyword HELP for support. Otherwise, you can directly contact us at [Insert Phone Number Here] or [Insert Email Address Here].

Carrier Fees: Message and data rates may apply for any messages sent. Therefore, you should check with your mobile service provider (carrier) for all potential charges. Please note that Blade Runner Tree Service is not liable for any delays in SMS receipt. Message delivery depends on effective transmission from your mobile service operator.

Privacy: All information provided via the SMS service will be handled in accordance with the main body of this Privacy Policy.